Make decisions in the best interest of Avaya. Avoid conflicts of interest or even the appearance of a conflict.
Third Party and Business Partners
Our Policy
At Avaya, we do business with organizations that meet or exceed our ethical standards. We select the third parties with whom we transact business carefully and ensure they meet our requirements, abide by applicable law, and follow the principles of the Code and Avaya policies. A third party’s conduct and reputation for service and integrity should reflect positively on our company. We select suppliers objectively based on merit, not on reciprocity or quid pro quo arrangements.
We perform due diligence on third parties with whom we seek to transact to ensure they act ethically and handle information in a manner that would be acceptable under Avaya policies. Suppliers and business partners must abide by the guidelines within the Code, the terms of their agreements, and each of Avaya’s Channel Partner Code of Conduct and Supplier Code of Conduct, as applicable.
Showing Accountability and Trustworthiness
Avaya employees working with third parties such as suppliers, consultants, agents, sales representatives, business partners, distributors, and independent contractors must:
Follow all on-boarding procedures for suppliers and business partners.
Monitor your suppliers and partners to ensure they are meeting their commitments and acting ethically.
Engage the appropriate resources if you identify performance issues with your partner or supplier.